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Frequently Asked Questions 

Common questions asked by parents, carers and adult students

I would like to talk to someone in person. How do I contact you? 

Please use the button below. Alternatively, use our contact page here.





Are the lessons available for children, adults?

Yes. We offer individual and shared lessons to both children and adults. 


How much do lessons cost?

The cost is the same across the board for both children and adults at £12.50, £18.75 and £25 per lesson.

There is a one-off £25 admin fee per application. For pupils sharing a slot or siblings applying at the same time, only one admin fee applies.


How long are the lessons?

Our lessons are 20, 30 or 40 minutes long. All available for sharing with a friend or sibling. The lesson fees are also shared.


What instruments do you offer?

We offer instrumental lessons for violin, viola, violoncello, flute, clarinet, saxophone, piano, guitar, electric guitar, bass guitar, ukulele and drums. You can request an instrument if you don’t see the one you want above. 


What are your school term dates this year?

Our term dates are available here.


Can I block book lessons?

All our lessons are paid in advance termly, or with two instalments at the beginning of every half term.


Do you do group lessons?

We offer individual slots, all available for share. Cost is shared.


Do you offer free trial lessons?

No. You can book a single lesson before committing. The minimum commitment is one academic term - autumn, spring, summer.


What about Music Theory?

We offer music theory preparation for graded ABRSM theory exams.


Do you do online lessons?

Yes. Our online lessons run on request alongside the offline service during term time, school half terms and holidays.


Do I have to be present during my child's online music lesson?

Please see our Online Lessons Guidelines here.


How often are the lessons? 

The frequency of the lessons depends on individual preference, typically once or twice a week. 

A combination of face to face and online is also available. Our online lessons are available year-round, during the school holidays or in addition to the face to face lessons.


Can I book lessons during the school holiday period?

Yes. Please note, the lessons during school holidays are online only.


How long and how often should I practice my instrument?

Please see our blog article here.


My child has mild learning difficulties. Can I enrol?

Please, contact us to discuss your case. A decision is taken on a case to case basis.


What is the age range?

At the earliest, children can start at around the age of 5. Depending on the child, an earlier start is possible. 

A decision is taken on a case by case basis. 


Do you offer concessions?

Unfortunately, we are not able to offer any concessions.


How do I register?

Our Application Form is available here. Fill it in by using a PDF editor or print it out and fill it in by hand. 

Please do not forget to sign and date the application at the bottom of the second page. Email it back to us or submit it at the school’s reception.


Do I have to re-enrol every term?

No. You only enrol once. Your lessons will roll over every term/academic year until you decide to discontinue the lessons.


Do you help students prepare for music auditions, The Duke of Edinburgh’s Award, school entry exams or musical aptitude tests?

Yes.


I want to discontinue. What do I do?

Please give us six weeks notice of leaving by sending an email using our contact page here.


Are your music tutors CRB/DBS checked?

All of our tutors have Enhanced DBS.


Where are your Music Centres based?

Our Music Centres are in Highbury, Islington & Highgate, Islington. Location maps are available here.


Do you provide instruments for hire, and what is the cost?

Yes. We have violins, violas and guitars. The cost is £25 per term plus a £50 deposit.


What is your refund/cancellation policy?

The following reasons will qualify for a refund:

    - Medical - Long-term illness or hospitalisation confirmed by doctor’s or GP’s note.

    - School Trips - Please provide a letter from the school confirming the trip. Please note, the trip must be a one-off opportunity.

    - Exam Days and Interviews - Please provide a letter from the school, exam board or organisation confirming the exam/interview date and time. 

For shared lessons:

    - No refund is issued if a single pupil is absent for any reason. 

    - A refund is issued if all pupils have a qualifying reason as described above.


On-the-day cancellations are not accepted.


Do you offer preparation for graded exams?

We offer preparation for graded ABRSM, Trinity, Trinity Rock & Pop and LCM exams.


What styles of music can I learn to play?

We teach you how to master your instrument so you can play any style you want. We usually use Classical, Pop & Rock, Jazz and Folk pieces to do it.


I have never played an instrument. Can I still join up?

Yes, of course. It is never too late to learn something new.


Do I need to bring anything to my first lesson?

Please take your instrument, if you have one. 

We provide larger and heavier equipment/instruments such as keyboards, drum kits, amps. Please also take any books you might have.


Do you give feedback on progress?

Yes, regularly. It can be verbal or written, depending on the circumstances.


Do I need to take music theory lessons when I learn to play an instrument?

Basic music theory is included in your instrumental lessons. 

We recommend separate theory lessons and grade 5 theory exams to all grade 4 and above instrumental students.


What shall I do if I can't make it to the lesson?

Please text or email us. Contacts are available here.



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